All Systems Operational

Uptime over the past 90 days. View historical uptime.
Mobile Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.83 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Supporting Applications Operational
90 days ago
99.96 % uptime
Today
Admin Panel Operational
90 days ago
100.0 % uptime
Today
Iris Operational
90 days ago
99.99 % uptime
Today
Marketplace Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Equiem One Operational
90 days ago
99.84 % uptime
Today
spaceOS Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Web Platform outage
Resolved - AWS has resolved the issue with the Cloudfront service. All Equiem services are fully operational
Jul 16, 13:19 UTC
Monitoring - AWS has identified the root cause and is rolling out a fix. We have verified that the web platform, operational tools and Equiem One are operational again across all sites.
AWS has not yet confirmed the fix is fully deployed globally, so we will continue to monitor closely and will resolve this incident once AWS confirms resolution and services remain stable.
Jul 16, 11:43 UTC
Identified - We have identified the cause of this issue as an outage affecting Amazon Web Services' CloudFront network, which Equiem uses to deliver the web platform, operational tools and Equiem One. This is a global AWS event affecting many services across the internet and is not isolated to Equiem. Our mobile app remains operational.

Users may experience pages failing to load or timeout errors when accessing the platform. AWS is aware of the issue and working on restoration. Our engineering team is monitoring closely and will confirm as soon as service is restored.
We will post a further update if the situation changes.
Jul 16, 08:46 UTC
Investigating - We are currently investigating an issue impacting the web platform, operational tools and Equiem One.
Jul 16, 08:18 UTC
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Iris login / authentication outage
Resolved - The fix has been deployed and users can log in to Iris again. This incident is resolved.
Jul 8, 00:45 UTC
Identified - Users are unable to log in to Iris. We have identified the root cause and are deploying a fix.
Jul 8, 00:33 UTC
Jul 7, 2026
Visitor Management degraded
Resolved - The issue has been monitored and we can confirm the service is up and running correctly.
Jul 7, 10:17 UTC
Monitoring - The underlying cause has been addressed and Visitor Management is now operational. We'll continue to monitor for stability.
Jul 7, 08:25 UTC
Identified - We have identified an issue affecting Visitor Management on the web platform. Equiem One and the mobile app are unaffected.
Our engineering team have identified the root cause and are working on a resolution.
Jul 7, 07:53 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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