Postmortem -
Read details
May 14, 10:35 UTC
Resolved -
The issue affecting the Visitor Management module has now been fully resolved. Access has been restored, and the module is functioning as expected.
We will publish a full postmortem within the next 48 hours.
Thank you for your patience and understanding.
May 12, 11:14 UTC
Monitoring -
Incident Update: Visitor Management Module Recovery
The Visitor Management module has begun to recover, and customers are starting to regain access.
If you continue to see an error message, please reload your browser or app.
We will continue to monitor the situation and provide further updates as needed.
May 12, 11:01 UTC
Investigating -
We are currently experiencing an issue with the Visitor Management module, which is temporarily inaccessible.
Current Status:
Our team is actively working to restore functionality. We will provide an update within the next 30 minutes.
Thank you for your patience.
May 12, 10:46 UTC