Resolved -
We believe the issue is now resolved. We will continue to monitor platform health and take corrective action on emails that are queued and awaiting delivery
Jan 13, 01:00 UTC
Update -
We are still experiencing intermittent issues with outbound emails, we are monitoring the fix we have rolled out to assess if this issue is fully resolved.
Jan 13, 00:01 UTC
Monitoring -
We have identified a contributory factor and have resolved this, currently monitoring.
Jan 12, 23:45 UTC
Update -
We are continuing to investigate this issue.
Jan 12, 23:24 UTC
Investigating -
We are currently investigating an issue with our Email service. This is impacting all out bound emails from the Equiem platform.
Jan 12, 23:23 UTC