Bookings partial outage

Incident Report for Equiem

Resolved

This incident has been resolved.

Note that Microsoft customers may still be affected by ongoing Outlook outages https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Posted Nov 13, 2026 - 01:19 UTC

Monitoring

A fix has been deployed and the bookings service is recovering.

Note: Outlook users may continue to see a degraded experience due to the ongoing Outlook outage at Microsoft, but other users should see a return to normal service soon. Microsoft have identified the issue their end and are gradually rolling out a fix to affected servers. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Posted Nov 12, 2026 - 23:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 12, 2026 - 22:28 UTC

Investigating

We are investigating a service disruption affecting bookings. The issue began at approximately 6:19 AEDT.

We have identified the cause of the disruption as related to the global outage of Microsoft services.

A workaround is being prepared and tested. We expect service to begin recovering soon.

Next update by 11:30 AEDT.

Posted Nov 12, 2026 - 22:28 UTC