A fix has been deployed and Equiem One is recovering. Customers using Equiem One should now be able to use the service normally and not experience page not found or time outs.
We are monitoring closely to confirm the issue is fully resolved. If you are still experiencing time outs or page not found messages, please refresh the page or contact support@getequiem.com.
Next update by 4:43 UTC
Posted Aug 28, 2026 - 03:43 UTC
Update
We have identified the cause of the disruption. A fix is currently being deployed. We expect the service to recover within the next hour — we will confirm once it's in place. We will post an update by 4:27 UTC
Posted Aug 28, 2026 - 03:36 UTC
Identified
We are investigating degraded performance affecting Equiem One. Some customers may experience intermittent time outs or page not found. Other services are operating normally. The issue began at approximately 2:27am UTC. Our engineering team has identified a fix which is being deployed. We will post an update by 3:27am UTC