Visitor Management degraded

Incident Report for Equiem

Resolved

The issue has been monitored and we can confirm the service is up and running correctly.
Posted Jul 07, 2026 - 10:17 UTC

Monitoring

The underlying cause has been addressed and Visitor Management is now operational. We'll continue to monitor for stability.
Posted Jul 07, 2026 - 08:25 UTC

Identified

We have identified an issue affecting Visitor Management on the web platform. Equiem One and the mobile app are unaffected.
Our engineering team have identified the root cause and are working on a resolution.
Posted Jul 07, 2026 - 07:53 UTC
This incident affected: Web.
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